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Dear ,

This is to inform you that starting Monday, August 4 at 12 PM, Multi-Factor Authentication (MFA) will be enabled for your CUNY Login account ( first.last##@login.cuny.edu ). Once enabled, MFA will be required when accessing any CUNY applications that use the CUNY Single Sign-On (SSO). This includes CUNYfirst, CUNY Buy, Brightspace, CUNY's Dropbox, Blackboard, and others CUNY Apps.

Please note that CUNY MFA is a separate MFA account, in addition to the MFA you may already use for your City College Email and CUNY Microsoft Apps. While all three use the Microsoft Authenticator app, each is managed independently and will appear as a separate entry in your Microsoft Authenticator App.

Required Action: Set Up CUNY MFA By Monday, August 4, before 12 PM. Please have your smartphone with the Microsoft Authenticator app ready during setup.

Resources to help you complete the setup:

• Detailed step-by-step instructions and more information: 
• Quick how-to video (under 2 minutes): 

If you're comfortable setting up MFA, you can follow the quick steps below. If not, we recommend reviewing the detailed instructions or video above.

1. On your computer, log in to  with your CUNY Login credentials.
2. Click OK to acknowledge the Oracle message, then click Allow on the next screen.
3. Click Manage under My Authentication Factors.
4. Click Add Authentication Factor → choose Mobile Authenticator – TOTP.
5. Enter a Unique Name (e.g., “CUNYLoginMFA1”) – avoid special characters and spaces (especially on iPhones).
6. In the Microsoft Authenticator app on your phone:
   • Tap Scan a QR code
   • Scan the code displayed on your computer
7. Back on your computer:
   • Click Verify Now, enter the code from the app, and click  Verify and Save

Need Help or Prefer a Guided Walkthrough?

We’ll be hosting a live 30-min Zoom session to review the differences between MFA accounts and walk through the CUNY MFA setup process step-by-step:

Date: Tuesday, July 29 or Wednesday, July 30 (Attend one session only)
Time: 3:30 PM
Zoom: 
Meeting ID: 874 5938 2219
Passcode: 133791

If you have any questions or need help, please contact the Service Desk at (212) 650-7878 or  ServiceDesk@ccny.cuny.edu " title="mailto: ServiceDesk@ccny.cuny.edu "> ServiceDesk@ccny.cuny.edu .

Thank you for your attention and support in maintaining the security of our systems.

Office of Information Technology

The Office of Information Technology is committed to protecting your digital safety. To verify the authenticity of this message, please visit the  section of the OIT website.