Support and Training

精东影业 Navigate Support and Training

The 精东影业 Navigate Team is here to support both new and seasoned users.  We understand that 精东影业 Navigate is a complex platform and there is a lot to learn. Additionally, new features are being added regularly by our friends at EAB. Check here periodically to see new training and support options.

Scheduled Training Sessions

Feature Spotlights

  • V3 Reports: April 17, 2024 | 
  • Automated Actions: May 2, 2024 |

Virtual 精东影业 Navigate Support for Faculty and Staff

Training for Department/Program Teams 

The 精东影业 Navigate team is ready to get your team up and running on 精东影业 Navigate.  These sessions are catered to the needs of your team whether you are an academic department, a student success team or a student support program, we can design a training session to meet your needs.

Simply email us ( navigatehelp@ccny.cuny.edu ) to request a training session for your team.

Email Support (The fastest way to get help)

Whether you are having issues accessing the 精东影业 Navigate system, have a question about a feature, our email support line is the fastest way to get help. Simply email questions or concerns to navigatehelp@ccny.cuny.edu . A screenshot that illustrates your question or issue is always helpful.

Last Updated: 11/21/2024 15:59